I wanted to take some time out of my day to say thank you guys for helping me get rid of my debt and doing so in such a wonderful mood although I was a delinquent account my creditor helper and customer service rep was patty marquez over the course of payments and I thank her so much for wonderful attitude and once again helping me come to an agreement and pay off all my debt.
K.H.As a father and husband who fell on hard times as it relates to this account, it is greatly appreciated that Tim took the time to help me come to a reasonable solution to take care of this debt. I would like to personally thank your staff and team for putting forth such a great effort to help folks such as myself clear up credit and get back on their feet.
M.T.I am writing this letter to express my gratitude and appreciation for Aliana. She showed a great amount of professionalism. She was extremely knowledgeable and was able to answer all questions or concerns that I had. I am very pleased with Aliana's work and patience she portrayed today while she assisted me with paying off my debt.
B.L.David delivered great customer service. Very patient rep to handle my account while I was struggling to come up with the funds to take care of the debt. I am very glad he was there when I needed him to get this account taken care of today. I am glad we were able to come to an agreement today and get the balance cleared.
C.O.Tim assisted me to pay off a personal loan that was sent to your company. His customer service is superb, he knew I had a large amount in collections yet he did not treat me as if I was a bad person. He was very helpful and persistent, waiting for my tax refund to go through in order to pay the loan off in full. Today I can happily say that my loan has been paid in full with Tim and I'm one step closer to rebuilding my credit.
J.B.David Moreno was easy to talk to. None of the scary tactics that other collectors use on already anxious people. He explained the process and answered my questions really well.
A.D.David did great in assisting me with my debt. He provided me with all the right information in a timely manner and he helped me get a clear understanding of what I owed. He had very good manners and was patient with me and I look forward to speaking with him again. Thank you.
D.G.Please be informed that it was a pleasure working with David regarding my accounts on file. He was very understanding and easy to work with. I am very appreciative of the ease this all has been.
S.R.Tim was a huge help in getting this debt paid. There was very little wait time. The phone system worked great with no hassles. I was able to get a confirmation email within minutes, thank you so much!
G.D.I am giving this customer review for John, who has given me exceptional service on 03/27/2020. John showed me what true customer service is. He had help explain everything and made me feel comfortable in speaking with him. Thank You John for your wonderful service, and hope others will take a page from you.
M.P.